"As you read this, know that I am 100% biased due to a truly wonderful experience working with Arrick. Before our first discussion pre-pandemic, I did not know him. As part of a corporate relocation, Arrick was one of two agents to show us around the metro Chicago area. The other agent focused on Lake County or the burbs, and Arrick focused on Ch..."
"As you read this, know that I am 100% biased due to a truly wonderful experience working with Arrick. Before our first discussion pre-pandemic, I did not know him. As part of a corporate relocation, Arrick was one of two agents to show us around the metro Chicago area. The other agent focused on Lake County or the burbs, and Arrick focused on Chicago. We had our first discussion (Feb and Mar) just before the pandemic. Once the move was put on hold, we had a monthly update on the relocation status, which was not also impacted by the timing of our baby's birth (July 2020). After our baby was born, the relocation restriction was lifted, and we were in full planning mode. Arrick was flexible with his availability and brought ideas about maximizing the timing for a one-week house-hunting trip in August. In our first list, I sent him over 30 homes. We had about 2.5 days together up to a few hours before my return trip. He made sure that the latter stops would leave me closer to the airport to avoid rushing. It was a detail that became a sign of things to come: an agent who cares. After the first day, I was not happy about the offerings. Arrick was optimistic about the remaining choices. At the last house, we started talking about Chicago, the midwest, buying homes in other places, George Floyd, the protest, what it means to be a human, etc. We probably chatted for about 3 hours. At the time, I had no idea that was the last time he was just another agent working a corporate move. I was no longer a client. I was Nyerere, and he was Arrick. We were partners in the search. At the end of the first week, 30+ houses with Arrick and another 30+ with another agent and no place. At the last minute, I decided to stay over the weekend. Arrick asked what he could do, which opened up, discussing a game plan for Sat and Sun. By the time I left on Sunday, multiple houses had emerged, and in one instance, he had called his lovely wife, Sarah, to get her insights into a neighborhood she grew up in. Her parents still live in the area. Fast forward to Jan 2021, we've now closed on our house and are getting settled. I got a text from Arrick asking how were things going. He wasn't asking as an agent, he was asking because he cares. And this, I cannot stress enough: he cares and it shows. Before finally closing on this house, we had a developer who kept changing the timelines, a house in a gentrified neighborhood that spectacularly failed the appraisal, and a house that flunked the inspection. We were tired and frustrated in our search. Arrick was up for the challenge. It was always what would you like to do next. I'm here to help you. Do you want to take a break, then regroup, Do you want to go out tomorrow, etc? He just kept showing up with care! After the 3rd house fell through, he called me, and we just chatted. We chatted like friends. He gave me space to be with how I felt about the search. He didn't try to convince me to be optimistic or to cheer up. He simply called just to support. This was powerful beyond measure. And then said this: You guys have been great to work with, and you've seen houses non-stop. I'm not going to let you write an offer without seeing a house twice. I'm going to add some space for you guys just breathe and think about what's best for you. No matter what you decide, I'll be right here. We've stuck to the plan, we go through another list, and we get down to a final three. I ask him to check in on a property that we saw and loved, but the seller had accepted an offer by the time we put our offer in. Given that this new plan was taking shape much slower, a month had passed, and the day he reached out to the agent was the day he found out the deal has fallen through. And instead of rushing to put in an offer, he asked when we wanted to see it. He held us to taking our time and seeing a house a second time before we put in an offer. By this point, it was no longer about the house, no longer about the search. It was about Arrick caring about us and making sure we felt comfortable and confident in the property we would call our home. He made sure we had space to experience the home beyond the wow factor, beyond the fatigue of the search, beyond the deadlines, and us is ready to be out of temp housing. If you want to feel like you matter to your agent, look no further than this recommendation and request Arrick Pelton by name. I endorse him as an agent, and I support him as my friend who also happens to be an agent. An agent you should choose!"
— Buyer & Seller